1. Service Nature

24x7ro service department is an independent, third-party multi-brand RO repair and service center. We are not an authorized service partner of any brand mentioned on this website. We provide out-of-warranty and general repair services using compatible or genuine parts.

2. Pricing & Payments

A basic visit/diagnosis charge of ₹299 applies. This amount is waived off if you choose to proceed with the repair. The final repair cost (including spare parts) will be quoted by the technician before starting the work. We do not take advance payments online.

3. Warranty Policy

We provide a 90-day warranty on replaced spare parts. This warranty is void if:

• The purifier is physically damaged after the repair.
• The issue occurs due to severe voltage fluctuations.
• Any third-party technician attempts to open or modify the purifier after our service.

4. Cancellations & Rescheduling

You may cancel or reschedule your booking by calling us directly at 08062180546. No cancellation fee is charged if done before the technician is dispatched.

5. Limitation of Liability

24x7ro service department is not liable for any indirect damages caused due to pre-existing electrical issues, water leakage from old pipes, or structural damage at the customer's premises during the standard course of service.