1. Cancellation Policy

You can cancel your service booking at any time before the technician arrives at your doorstep. To cancel, please call us at 08062180546. There is no cancellation fee.

2. Visit Charge (₹299)

The basic visit charge of ₹299 covers the diagnosis and inspection of your RO purifier. This amount is non-refundable once the technician has visited your home and provided a diagnosis, even if you choose not to proceed with the repair.

3. Refund on Spare Parts

If a replaced spare part is found to be defective within the 90-day warranty period, we will replace it free of cost. We do not offer cash refunds for installed spare parts.

If a customer pays in advance for a special ordered part (not standard stock) and cancels the order before installation, a refund will be initiated after deducting a 10% restocking/cancellation fee.

4. Service Quality Guarantee

If you are not satisfied with the quality of our repair, please contact us immediately. We will send a senior technician to re-inspect the issue at no extra cost. If the issue cannot be resolved, a partial or full refund of the labor charge may be considered at management's discretion.